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Medicare service changes in Melbourne’s south-east

The Department of Human Services has announced changes to its Medicare services for south-east Melbourne residents. From Monday 1 February 2016, staff offering Medicare services from the service centre...

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Ground-breaking technology helps remote customers to understand their...

Department of Human Services staff are taking advantage of new technology to help rural and remote customers access services. Financial Information Service (FIS) Officer Jamie King has been offering...

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Hamilton helping locals get online

Department of Human Services staff in Hamilton have been working together with local Hamilton organisations to help members of the community understand how to make the most of the department’s digital...

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One Victoria refugee and asylum seeker toy drive supports children in need

Staff from the Department of Human Services hope their small gesture brings huge smiles to the faces of the children of refugees and asylum seekers. Through the One Victoria Refugee and Asylum Seeker...

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Big Bonang Arvo a great big success

It’s a long and winding road to Bonang, in rural Victoria but well worth the trip when the opportunity arises to reach out to the local community and give information about the Department of Human...

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World Social Work Day 2017

On World Social Work Day the Department of Human Services recognises and celebrates the important role social workers have in the department providing support to all Australians. With over 700 social...

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Harmony Day is a reminder that ‘everyone belongs’

Harmony Day is on 21 March and celebrates Australia’s cultural, linguistic and religious diversity with the motto ‘everyone belongs’. Harmony Day encourages all Australians to actively foster a sense...

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Multicultural Service Officers – Masters of all trades

Roger Ferguson was born and raised in Melbourne and has lived there his entire life. “I was fortunate enough to grow up in a real melting pot of cultures,” says Roger. Download Transcript: Roger...

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From struggle to success: the inspiring tale of Cuc Lam

Cuc Lam came to Australia as a refugee from Vietnam, fleeing the country in 1978 with no money, few items of clothing and no grasp of the English language. As one of several Multicultural Service...

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Dedicated case officer supports farmers in hardship

Sue Slattery is a Farm Household Case Officer (FHCO) at the Department of Human Services, and works with farmers in north and northwest Victoria. While the role has its challenges, Sue finds her job...

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Seven years of giving

Bendigo Foodshare and The OTIS Foundation Bendigo have received a financial boost thanks to donations from staff at the local Department of Human Services’ Smart Centre. Each received $2850, with total...

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